Winter Moving & Storage: Moving People the Right Way

From Biz2Biz NWA / September 2009 issue

By Janie Pritchett-Clark

Getting your money’s worth when relocating employees or your business has never been more relevant than today. Because companies traditionally absorb the costs of relocation and typically outsource the tasks, move management is a complex undertaking. Whether relocating a new graduate or a senior level executive, HR needs to know that every mile along the way is covered with the greatest possible efficiency without giving an inch of professional and exceptional service.

Winter Moving & Storage has the solution: A move management team that looks at the big picture and every pixel in between. With 30 years experience in the business, you would expect Winter Moving & Storage to know it’s game. What you might not expect is their level of recognition nationwide.  Out of 400 national companies, less than 10% earn the accolades Winter Moving & Storage has earned – not one time, but year after year after year.

“To those of us in the industry, these awards are a prestigious honor,” says President John Winter, whose family purchased the firm in 1979. “To those using our services they instill a level of confidence and trust that companies really need, especially in times like these.”

To the industry the company is a five-time consecutive-year winner of Atlas Van Lines’ most prestigious honor, the Milton M. Hill Quality Award. To the corporate relocation team at your company it means that Winter Moving & Storage continually meets or exceeds customer service standards. It means they make accurate weight assessments so that RFPs zero in on the real costs of relocation. It means their claims ratios, safety points and warehouse ratings are superior.

“To even be considered for this award, we have to first receive the Hauling Excellence Award,” says Winter. “While Atlas recognizes outstanding achievement, this award is reserved for those select few that genuinely rank as the ‘best of the best’.” They’ve won the award for six of the past eight years.

As an Atlas Van Lines agent, Winter Moving & Storage partners with an international network committed to excellence. Whether you are moving across town or cross-country, Winter Moving & Storage delivers productive RFPs, enhanced vendor relationships, effective transit policies, consistent and conscientious customer service.

“Statistically, moving is rated as one of the top five most stressful life situations,” says Winter. “Cost is important to your company’s bottom line and customer care is important to your employee’s state of mind. Everyone on our move management team from office to field personnel understands this and strives to not only provide top-quality service, but to meet the needs and concerns of each individual.

“One of the true measures of our service is our customer retention,” he adds. “Around 43% of our business comes from repeat customers and referrals.”

And the rest?  “An explosive economy in Northwest Arkansas has increased the need for corporate and office relocations. We have moved six public libraries, man real estate offices, laboratories and corporations. We work with companies of all sizes; even help companies design and implement employee relocation policies and packages that give them a competitive advantage in the job market. And, of course, we move their families, too.”

Winter Moving & Storage headquarters are located on Otis Corley Drive in Bentonville, with a new 40,000-square foot climate controlled warehouse.  Create a Relocation Package for your Corporate Team with How To Guides on everything from moving the family goldfish to prized heirlooms. (http://www.wintermoving.com/). Get Moving Tips to help plan your move at (http://www.wintermoving.com/) or log on to create a day-to-day task calendar (http://www.wintermoving.com/).

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